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Returns
Horizon Industries guarantees our products and workmanship. Any goods found defective must be returned to Horizon Industries for replacement or credit within 10 days of receipt of goods. The original invoice must accompany the return. Horizon Industries will not assume responsibility for normal wear and tear, abuse or goods soiled through no fault of Horizon Industries.
Return merchandise to: Horizon Industries 231 S. Falling Leaves Dr Waxahachie, TX 75167	Returned Items must be in the original condition. Goods are exchangeable up to 10 days from date received and credited back at the same amount of the original sales price. A 15% restocking fee will be applied to all returns for reasons that Horizon Industries is not responsible for (customer cannot sell, customer ordered wrong, items are not in the original condition that it was sold, etc…). Orders will be shipped out the next day.
FAQ'S
Some styles may be on backorder, if you would still like to order it, please EMAIL US and let us know, otherwise at our discretion substitutions will be made. Some items may take 7 - 10 days shipping, all orders will be shipped UPS, unless otherwise specified or customer calls for expedited shipping. Printing and Embroidery will be a minimum of 2 dozen. Please allow a 2 week time slot for all orders to be completed All art work will be confirmed by customer before any order will be started. If artwork has not been confirmed by customer, order will be held until we receive confirmation, and we will not be responsible for expedited shipping due to customers due date. lease email confirmation to Cindy@247365.com